FAQ
Delivery
We are local furniture company in Qatar. We offer variety of accessories and furniture within Qatar premises only.
Nabco Furniture delivery team is committed to making our delivery process as fast as possible. We understand how important it is that your products arrive on time and in good condition. In order to provide the utmost satisfaction, our deliveries are carried out by our own fleet.
Our delivery will take from 3 to 5 days upon confirming. Timeframes of delivery are estimates only and delays can occur.
Our delivery charge is free within Qatar.
Once you have placed your order, we will send you notification thru your what’s app or SMS stating that we received your order and we might ask for additional information regarding your location map. Once we received the schedule from our delivery department we will notify you the date of the delivery.
Product
We guarantee any of our products made by us and sold through our online store to be free of defect. We would gladly accept any return or exchange request resulting from a defective item granted they respect the following conditions:
- The item must have been sold on our online store
- The item shouldn't have been used in any way
- The return or exchange request is made within 14 days of delivery
If you have a return or exchange request resulting from a defective item please reach out to our support for more information on how to proceed.
Our warranty of each product that you purchase is dependent in the brand or manufacturer. Please call or email our customer support for further information.
Order Cancelation
If your order still not delivered and you want to cancel your order just inform us as soon as possible so we can arrange the cancellation.
Once we validate your order we will process your refund within 24 hours from the approved date. Credit/Debit Card will take within 14-21 Bank working days. Refunds will be processed on the same card where the original payment was made.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.